Bio-Bubble Service & Maintenance
The option of a service agreement is available to all plant owners. A service agreement will provide a comprehensive maintenance plan for the upkeep of your plant by an approved Bio-Bubble engineer. It also entails emergency cover for breakdowns where required without incurring a call-out fee over the normal response charge.
For emergency situations, such as when the use of facilities would be limited or pollution could occur, we aim a response within 24 hours of a reported failure. However, unlike practically all other systems, each plant has additional capacity which can be used without limiting facilities or having to affect a pollution discharge, therefore, out of hours or weekend responses are not normally required.
Response charges are priced at £47.50 per hour and this includes travelling costs as well as time spent on site. Weekend visits are charged at 1.5 times the hourly rate.
The annual service will consist of servicing the compressor including blades and filter; test aeration distribution and bleed condensate if required. Check all air hoses and connections; remove, clean and inspect all pumps, suspension chains and points; test starters; check floats for chafe or damage. Check all functions with test rig in control module, including alarm monitor test and fault diagnose monitor and sender. Check solid state relays for heat sink function. Check timer sequences and schedule for plant, then sleep mode. Note reading on discharge pump and compression hours run. De-humus tank (either onto spare land authorised by client or instructions left with client to arrange tanker). Run up all units and test. Leave running with all functions in automatic.
The option of collecting a sample of the final effluent for analysis by independent accredited laboratories can be included at an additional cost.
Free telephone support is available during office hours.
The annual service cost excludes any parts, sample analysis or tanker costs.
All our engineers undergo in-house training for a minimum period of 6 months; they are all CRB checked for your peace of mind.
All Bio-Bubble installations are guaranteed against faulty components and workmanship for 12 months from the date of commissioning which is recorded on the Bio-Bubble completion certificate.
The warranty on the installation covers replacement of failed components and the labour involved to replace the failed component. Any failures or alarms must be reported to us within 24 hours. The labour cost attributed to a warranty claim is subject to the installation of the specific Bio-Bubble alarm and monitoring system agreed. It should be noted that failure of the alarm system supplied under the contract is covered; however; the owner must ensure the alarm system is not disconnected or remains non-operational for durations longer than 24 hours prior to the failure being reported.
Other Sewage Treatment Plants
Should you have a sewage treatment plant or wastewater treatment system that is not a Bio-Bubble but would like us to carry out servicing or maintenance for you, please call us on 023 9220 0669 to discuss, alternatively email us with the plant details using the button below.
If you have an exisiting sewage treatment plant and would like to up-grade to a Bio-Bubble system we may be able to utilise what you have. A free of charge site visit/meeting may be required.